Your privacy is our priority. This document transparently explains how jomcuci collects, uses, stores, and protects your personal data as a member of our platform.
Jomcuci takes serious investment in industry-grade data security infrastructure to ensure your personal information is always protected.
All data transmitted between your device and jomcuci servers is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions.
Member personal data is stored on encrypted servers with multi-layered access controls. Only authorised personnel have access to sensitive member information.
Jomcuci never sells, rents, or shares members' personal data to third parties for marketing purposes. Your data belongs entirely to you.
You have the right to access, correct, or request the deletion of your personal data at any time through your account settings or by contacting our team.
The jomcuci privacy policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always upheld in accordance with the law.
You may opt out of receiving marketing communications at any time. This choice does not affect necessary transactional information or account security notices.
Jomcuci ("we", "our platform") is fully committed to protecting the privacy of its members. This Privacy Policy transparently describes how we collect, use, store, disclose, and protect your personal information when you register or use the jomcuci platform — whether through the website at jomcuci.vu or via our mobile app.
This document is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. We believe you have the right to know exactly what happens to your personal information — without confusing legal language.
By registering and using the jomcuci platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to assist you in closing your account and deleting your data.
This Privacy Policy should be read together with Terms & Conditions jomcuci. Together, these two documents form a comprehensive agreement between you and our platform.
Jomcuci only collects data that is strictly necessary to operate the platform safely and effectively. Below is a summary of the types of data we collect:
| Data Category | Example Information | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC Required |
| Contact Data | Phone number, email address | Account Communications |
| Financial Data | Bank account number, bank name, transaction history | Payment Processing |
| Usage Data | Game logs, betting history, session duration | Service Improvements |
| Technical Data | IP address, device type, web browser, operating system | Security & Verification |
| KYC Data | Copy of identity card or passport, verification selfie | Legal Compliance |
We do not collect sensitive information such as your medical records, religious beliefs, or political views. Any data you voluntarily provide through customer support or feedback is also retained for the purpose of improving our services.
All KYC documents you submit are stored in encrypted format and accessible only to compliance team members who have undergone background checks. These documents are never shared with external parties for any purpose other than identity verification.
The data we collect is used responsibly and only for the following legitimate purposes:
Jomcuci never uses your data for any purpose not stated above without first obtaining your explicit consent. Any new use of data will be communicated through updates to the Privacy Policy.
Jomcuci does not sell members' personal data to any third party. However, there are limited situations where we need to share your data with specific parties to keep the platform functioning properly:
All third parties working with jomcuci are required to comply with data protection standards equivalent to or stricter than our own. They are not permitted to use shared data for any purpose beyond their designated tasks.
Important: jomcuci does not share data with marketing companies, advertising networks, or data brokers. You will not receive third-party advertisements based on your activity on our platform.
Jomcuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help the platform remember your preferences and settings.
We use the following types of cookies:
You can manage or disable non-essential cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies in popular browsers, please refer to your browser's official documentation.
Jomcuci continuously invests in industry-grade data security infrastructure. The protective measures we implement cover multiple technical and organisational layers:
While jomcuci takes all reasonable precautions, no digital system can guarantee 100% security. We encourage members to also take personal security measures, such as using strong passwords and enabling two-factor authentication (2FA).
As a jomcuci member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
To exercise any of the above rights, contact our privacy team via email at [email protected] or via live chat within the platform. We will process your request within 14 working days.
The jomcuci platform is exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal data of individuals under the age of 18.
If you are a parent or guardian and believe your child under the age of 18 has registered on our platform, please contact us immediately at [email protected]. We will investigate and close the account in question, and delete all related data promptly.
Any account confirmed to be owned by an individual under 18 years of age will be closed immediately and all balances returned in accordance with our standard procedures. Child protection is a shared responsibility we take very seriously.
The jomcuci platform may contain links to third-party websites or services in certain contexts, such as payment providers or support services. This Privacy Policy applies solely to the jomcuci platform.
Jomcuci is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any third-party website you visit. The presence of a link to an external website does not mean jomcuci endorses or is responsible for its content or privacy practices.
Jomcuci reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or updated platform features. Any significant amendments will be communicated to members via:
The "Updated" date shown at the top of this page reflects the date of the latest version of this Privacy Policy. Continued use of the platform after amendments take effect constitutes acceptance of the updated terms.
We encourage you to review this page periodically. If you have any questions about amendments made, our privacy team is ready to assist you through the available support channels.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO):
We will do our best to resolve any concerns directly with you. If you are not satisfied with our response, you have the right to file a complaint with Malaysia's Personal Data Protection Commissioner in accordance with the provisions of PDPA 2010.
Your privacy is more than a legal obligation to us — it is the foundation of trust that builds lasting relationships between jomcuci and over 500,000 members across Malaysia.
Answers to the most frequently asked questions by members regarding data protection and privacy on our platform.
Your data is protected with best-in-class encryption. Register now and enjoy a safe, fair, and entertaining online gaming experience alongside over 500,000 jomcuci members across Malaysia.